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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alicia Lawrence

December 12, 2025

5  out of  5
rating by Alicia Lawrence
"Today I spoke with Jennifer, she was very pleasant and extremely helpful. She answered all the questions I had and she was very knowledgeable with the information she provided. It is always a good experience when customer service is on point and you are left with a feeling of comfort knowing your situation was handled with professionalism. Thank you Jennifer."
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Kuki

December 12, 2025

5  out of  5
rating by Kuki
"Maria was very helpful and was such a nice lovely lady. Thank you for your help Maria!"
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Nacho

December 12, 2025

5  out of  5
rating by Nacho
"jennifer was the person who talked with me and she was the nicest person i could've speak with , very professional and provided me with the best help possible"
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Hollow Passion

December 12, 2025

5  out of  5
rating by Hollow Passion
"thank you jennifer for being a great help if you need assistance go to jennifer very kind, well spoken, and professional !!!"
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Genesis Flores

December 12, 2025

5  out of  5
rating by Genesis Flores
"i appreciate your assistance jennifer!!"
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Diana P

December 12, 2025

5  out of  5
rating by Diana P
"Maria was very helpful and professional with my car insurance needs"
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Micheai McKenzie

December 11, 2025

5  out of  5
rating by Micheai McKenzie
"i worked with Chageira Massanet @StateFarm and she was such a wonderful help. Very patient and assisted me with everything that I needed on my insurance."
We responded:
"We're super glad to hear you had a great experience with us, reviews like yours pushes us to the top!"
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Brandy Covington

December 11, 2025

5  out of  5
rating by Brandy Covington
"Irlanda did an awesome job assisting me with the questions I had about newly signed documents as well as updates to my policy. She called me back in a timely manner and was able to get my requests handled quickly as well as provide valuable additional information for my plan. Wonderful asset to the team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Randy Nicholas

December 9, 2025

5  out of  5
rating by Randy Nicholas
"Exceptional customer service from Irlanda Williams at Nicole Billings State Farm Agency"
We responded:
"Ahhh Randy!!! Thank you so much! We train every single morning to make sure our team is knowledgeable and ready to go the extra mile for our insurance agency customers! We really appreciate you acknowledging our hard work! "
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Kristen Chism

December 8, 2025

5  out of  5
rating by Kristen Chism
"Very open to listening and taking time to help save me money"
We responded:
"Always! Thank you for giving us the opportunity! "
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Tammie Jones

December 8, 2025

5  out of  5
rating by Tammie Jones
"The staff at Nicole Billings-Turner State Farm office are kind, patient and professional."
We responded:
"Thank you Tammie! We work really hard to be the best every day! "
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Timothy Moment

December 8, 2025

5  out of  5
rating by Timothy Moment
"If you’re looking for a great agent, I highly recommend Irlanda. She’s truly the best and has helped me with everything I needed.”"
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kwandi Willis

December 5, 2025

5  out of  5
rating by kwandi Willis
"I am relocating back to GA from South Carolina, and the level of service I have received thus far has been nothing short of amazing. Chageira has been extremely helpful and pleasant to work with throughout the process. She answered all of my questions and concerns expeditiously. I see why this office continues to receive 5 stars."
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justin alvarez

December 5, 2025

5  out of  5
rating by justin alvarez
"I had an amazing experience with this insurance agency! Jennifer was super helpful and patient, answering all my questions and making sure I understood my coverage. I truly felt taken care of. Highly recommend!"
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Leonardo Rodriguez

December 5, 2025

5  out of  5
rating by Leonardo Rodriguez
"thank you for the patience jennifer"
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Lori Manuel

December 3, 2025

5  out of  5
rating by Lori Manuel
"This call was handled in a professional manner and all questions were answered and resolved."
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Jenna Walker

December 3, 2025

5  out of  5
rating by Jenna Walker
"Irlanda was so amazing she helped me through the entire process of setting of my insurance plan and the benefits of life insurance"
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Lavetra Milton

December 1, 2025

5  out of  5
rating by Lavetra Milton
"Irlanda was a pleasure to work with. She demonstrated strong expertise in her field and provided prompt, helpful service and guidance."
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Otis Wyrick

December 1, 2025

5  out of  5
rating by Otis Wyrick
"Fast and efficient. Enough said. They take care of me every time and the agent chageira was especially helpful to me. Money well spent! Thanks!"
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Anthony Johnston

December 1, 2025

5  out of  5
rating by Anthony Johnston
"Chageira was very nice and very helpful wonderful to talk to."
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Miguel Martinez

November 22, 2025

5  out of  5
rating by Miguel Martinez
"Very good service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alejandro

November 20, 2025

5  out of  5
rating by Alejandro
"thank you so much, chageira."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Demetrius

November 20, 2025

5  out of  5
rating by Demetrius
"Maria did a great job helping me today, very professional and really good customer service. She helped to take away my concerns. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brittany Fuller

November 20, 2025

5  out of  5
rating by Brittany Fuller
"Absolutely love this agency and have had my insurance with State Farm for years. Irlanda is always so polite and thorough with all my changes and concerns ❤️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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RM

November 19, 2025

5  out of  5
rating by RM
"I’ve had a wonderful experience with State Farm, and I want to give special recognition to Maria for her outstanding customer service. She went above and beyond to answer my questions, guide me through my options, and make sure I fully understood everything. Maria was patient, professional, and genuinely cared about helping me. It’s rare to find someone so dedicated and attentive, and because of her, I feel confident and supported with my insurance needs. Thank you, State Farm, and an extra thank-you to Maria for making the process so smooth and stress-free! Highly Recommended"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"