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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leon Smith

January 30, 2026

5  out of  5
rating by Leon Smith
"Mrs Maznet was a delight person to speak with"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lawrenceville to know that you had such a wonderful experience with us here on State Farm Agent Nicole Billings-Turner’s Team. Thank you so much for the 5-stars, Leon! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nicole Billings-Turner’s Team anytime. "
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Selena Jackson

January 29, 2026

5  out of  5
rating by Selena Jackson
"Excellent Customer Service. Ms. Irlanda Williams is the best. Any questions or concerns that I have, she takes care of it ASAP. If you need someone that will understand how important having car insurance is get in touch with Nicole Billings-Turner and her team. Like a good neighbor, State Farm is There."
We responded:
"Thank you so much for the 5-stars, Selena! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Angel King

January 29, 2026

5  out of  5
rating by Angel King
"Thank you Jennifer for your assistance! Everyone, please ask for Jennifer. She truly takes her time explaining the process while having great customer service."
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Sydney Pope

January 21, 2026

5  out of  5
rating by Sydney Pope
"Chageira was a great help!"
We responded:
"Thank you so much for your 5 Star Review of our insurance agency!"
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Chris Holmes

January 20, 2026

5  out of  5
rating by Chris Holmes
"I had a great experience adding a new policy over the phone. It was quick and straightforward and also saved me money across multiple policies. Thank you so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cherrese B

January 16, 2026

5  out of  5
rating by Cherrese B
"Silica was very thorough while explaining my bill. She went above and beyond to answer all of my questions and was very personable."
We responded:
"Thank you Cherrese! Jennifer is great and I’m so happy she was able to assist 🤗!"
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Lissette Matos

January 14, 2026

5  out of  5
rating by Lissette Matos
"Maria was very helpful answering all my questions and getting me set up ! Thanks again for all the help"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nicole Billings-Turner’s Team. "
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Jacequalyn Conner

January 13, 2026

5  out of  5
rating by Jacequalyn Conner
"Chi was very helpful and proficient in helping me setup my car insurance. She was there past her end of day schedule. The problem was solved eventually. I enjoyed my time with her. She's a wonderful person representing State Farm, there should be more people like her in the work force dealing with the consumers."
We responded:
"Wow, thank you for the 5-star review, Jacequalyn! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Jacequalyn, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nicole Billings-Turner’s Team is just a call or email away! "
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chris zavala

January 9, 2026

5  out of  5
rating by chris zavala
"Chageira was super nice treated me very well and took care of my insurance problem and got be the best deal on my insurance."
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Stacie Mims

January 6, 2026

5  out of  5
rating by Stacie Mims
"Irlanda was very helpful and patient and she is familiar and knowledgeable about the insurance. She showed compassion to me because of what I’m dealing with and I’m grateful for her. AWESOME job"
We responded:
"Thank you Stacie for your review today. Tiffany knows her stuff!! I'm so happy she was able to deliver on our goal of 100% customer service...100% of the time. I really appreciate you being apart of our Agency!"
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Nuralx

January 5, 2026

5  out of  5
rating by Nuralx
"Irlanda Williams is the best- very nice and helpful and got me some sweet discounts."
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juan david gil

December 26, 2025

5  out of  5
rating by juan david gil
"Es gratificante cuando recibes ayuda y asesoria oportuna en tramites como lo son los seguros, y en lo personal por mas de 6 años ha sido la mejor de las experiencias, claro que los recomiendo!!!!"
We responded:
"Gracias por su amable revisión"
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Markayshia Thomas

December 26, 2025

5  out of  5
rating by Markayshia Thomas
"Jennifer Kalunga, has me taken care of!!! Great work"
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Randy Nicholas

December 24, 2025

5  out of  5
rating by Randy Nicholas
"Excellent customer service to Chageira"
We responded:
"Ahhh Randy!!! Thank you so much! We train every single morning to make sure our team is knowledgeable and ready to go the extra mile for our insurance agency customers! We really appreciate you acknowledging our hard work! "
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Vontrese Toler

December 22, 2025

5  out of  5
rating by Vontrese Toler
"Chagweira was very polite,helpful and patient. Good customer service and was able to walk me through signing of document."
We responded:
"Thanks Vontrese! I’m excited Sol gave you great service today! Our office goal is to be the Best insurance agency by giving 100% customer service 100% of the time! Thank you very much for recognizing our efforts 🤗!"
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notaprotoype

December 18, 2025

5  out of  5
rating by notaprotoype
"Fantastic experience working with Irlanda! She was very helpful with addressing my concerns regarding how my policy worked. She's very energetic and a delight to talk to!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Atrayee Sarkar

December 18, 2025

5  out of  5
rating by Atrayee Sarkar
"Irlanda added my fiancé to my insurance smoothly and quickly and was promptly responsive to any questions I had. Thank you!"
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Cecilia Hernandez

December 16, 2025

5  out of  5
rating by Cecilia Hernandez
"I have been with them for a long time now and I can never complain. Whenever I have any questions or concerns and I call they quickly get my questions answered and find a solution to my problems! Big shout out to Chageira, that she went above and beyond and had me taken care of within one single phone call! Big plus that she is fluently bilingual"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alicia Lawrence

December 12, 2025

5  out of  5
rating by Alicia Lawrence
"Today I spoke with Jennifer, she was very pleasant and extremely helpful. She answered all the questions I had and she was very knowledgeable with the information she provided. It is always a good experience when customer service is on point and you are left with a feeling of comfort knowing your situation was handled with professionalism. Thank you Jennifer."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kuki

December 12, 2025

5  out of  5
rating by Kuki
"Maria was very helpful and was such a nice lovely lady. Thank you for your help Maria!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nacho

December 12, 2025

5  out of  5
rating by Nacho
"jennifer was the person who talked with me and she was the nicest person i could've speak with , very professional and provided me with the best help possible"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hollow Passion

December 12, 2025

5  out of  5
rating by Hollow Passion
"thank you jennifer for being a great help if you need assistance go to jennifer very kind, well spoken, and professional !!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diana P

December 12, 2025

5  out of  5
rating by Diana P
"Maria was very helpful and professional with my car insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Micheai McKenzie

December 11, 2025

5  out of  5
rating by Micheai McKenzie
"i worked with Chageira Massanet @StateFarm and she was such a wonderful help. Very patient and assisted me with everything that I needed on my insurance."
We responded:
"We're super glad to hear you had a great experience with us, reviews like yours pushes us to the top!"
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Brandy Covington

December 11, 2025

5  out of  5
rating by Brandy Covington
"Irlanda did an awesome job assisting me with the questions I had about newly signed documents as well as updates to my policy. She called me back in a timely manner and was able to get my requests handled quickly as well as provide valuable additional information for my plan. Wonderful asset to the team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"