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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Wilbanks

July 23, 2026

5  out of  5
rating by Janet Wilbanks
"Rose was very helpful and answered all of my questions."
We responded:
"Thank you Janet for your kind review! We really appreciate you allowing us to be your insurance agency for so many years! "
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Edward Hutson

July 22, 2026

5  out of  5
rating by Edward Hutson
"GREAT"
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Thieda Jemison

July 22, 2026

5  out of  5
rating by Thieda Jemison
"My questions were answered in a timely manner. I am extremely satisfied with the service I have received and continue to receive. Thank you so much!"
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Char M.

July 21, 2026

5  out of  5
rating by Char M.
"Top notch service and support! I have had my insurance here for a number of years and the customer service has been exceptional. Recently spoke with Irlanda about changing my payment plan and she was able to offer me options that would work without interruption of my service. Thank you! Would definitely recommend. 😊"
We responded:
"Thank you for your kind review. We work so hard every day to give our best. I can't tell you how grateful we are that you've noticed our efforts. We hope to be the BEST insurance agency for you for many years to come!"
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Renee Landers

July 21, 2026

5  out of  5
rating by Renee Landers
"Irlanda provided exceptional customer service and made the entire process of finding full coverage for both of my vehicles simple and stress-free. She took the time to find the best coverage options for my needs and ended up saving me over $300 on my car insurance. Her professionalism, patience, and genuine desire to help really stood out. It's rare to find someone who makes you feel valued as a customer, and Irlanda did exactly that. I highly recommend her to anyone looking for great service and real savings!"
We responded:
"Thank you for the 5-star review, Renee! We’re proud to serve the Lawrenceville community and truly appreciate your support. "
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Capstone

July 18, 2026

5  out of  5
rating by Capstone
"I'm very pleased with the forthright manner in which my new policy was set up by Ms. Jennifer. The process handled by Ms. Jennifer was very professional."
We responded:
"Capstone, thank you for the amazing review! Our Lawrenceville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Nicole Billings-Turner, your State Farm Agent "
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Hassan A.

July 16, 2026

5  out of  5
rating by Hassan A.
"Rose was a great help in getting me situated. The process was quick and seamless. I’ve had many policies but with employees like that I’m glad to say I’m here to stay. Thank you so much !!"
We responded:
"Thanks so much for the amazing review, Hassan! We really appreciate your support here in Lawrenceville. Just reach out anytime if you need us - we’re here for you. "
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Johan Ardila

July 16, 2026

5  out of  5
rating by Johan Ardila
"Irlanda was amazing in helping me navigate changing my policy! She explained all the different coverages and helped me pick the best one for my new vehicle purchase! 10/10 recommend to go through her!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Martice Moore

July 15, 2026

5  out of  5
rating by Martice Moore
"Thank you so much for your prompt assistance and outstanding customer service! I truly appreciate how quickly you handled my request and your friendly, professional attitude throughout the process. It's always a pleasure working with someone who is so responsive and helpful. Thank you again!

Martice Moore-Stuart"
We responded:
"Thanks Martice for your 5 star review of our insurance agency!"
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Tommy Suh

July 15, 2026

5  out of  5
rating by Tommy Suh
"Irlanda was incredibly helpful and informative throughout the entire process. She made everything easy to understand and was always responsive. Big thumbs up to her!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nicole Billings-Turner’s team. "
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Eights Threes

July 15, 2026

5  out of  5
rating by Eights Threes
"Jennifer was very patient and thorough. She followed up and was always informative."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jali'yah Alvarado

July 14, 2026

5  out of  5
rating by Jali'yah Alvarado
"Rose was very helpful and she was able to answer all my questions. Very professional."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lawrenceville to know that you had such a wonderful experience with us here on State Farm Agent Nicole Billings-Turner’s Team."
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Maria Jimenez

July 10, 2026

5  out of  5
rating by Maria Jimenez
"Jennifer always provides great service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rose Figueroa

July 10, 2026

5  out of  5
rating by Rose Figueroa
"Great experience with Jennifer"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nicole Billings-Turner’s Team. "
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Denise Arnold

July 9, 2026

5  out of  5
rating by Denise Arnold
"Rose was knowledgeable and help me understand my policy"
We responded:
"Denise, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nicole Billings-Turner’s Team here in our Lawrenceville office. "
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maria toledo

July 9, 2026

5  out of  5
rating by maria toledo
"Spoke to Rose yesterday she was able to answer my questions quickly she’s great!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nicole Billings-Turner’s Team here in Lawrenceville . "
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Hebert Hernandez

July 8, 2026

5  out of  5
rating by Hebert Hernandez
"Buenas tardes, Chageira haces muy buen trabajo gracias por la ayuda que me brindaste saludos"
We responded:
"Gracias Hebert! Irlanda is muy excelente!"
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Sierra Lloyd

July 7, 2026

5  out of  5
rating by Sierra Lloyd
"Irlanda was patient and thorough, had a great experience."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Michelle Walter

July 2, 2026

5  out of  5
rating by Michelle Walter
"Nicole Billings-Turner is very professional, proficient, knowledgeable has the very best customer service!!"
We responded:
"Michelle, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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lashawne derby

July 1, 2026

5  out of  5
rating by lashawne derby
"Always a pleasure to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rozita Hunter

June 24, 2026

5  out of  5
rating by Rozita Hunter
"Thankful for the great customer service and education I received when setting up my insurance. My questions were answered and reminders were sent to ensure every part of the signup was completed properly."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Nicole Billings-Turner’s Team. "
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Sam LaPlatney

June 23, 2026

5  out of  5
rating by Sam LaPlatney
"Chageira was very helpful."
We responded:
"Thank you so much for the 5-stars, Sam! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nicole Billings-Turner’s Team anytime."
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Daisy Ok

June 18, 2026

5  out of  5
rating by Daisy Ok
"Irlanda is so nice and very understanding! Best help ever!!"
We responded:
"Thanks so much for the amazing review, Daisy! We really appreciate your support here in Lawrenceville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Taylor You

June 18, 2026

5  out of  5
rating by Taylor You
"Irlanda has been SO helpful in this process. I’m very grateful for her. She’s incredibly patient and kind and willing to answer all my questions no matter how simple they seem. I’ve never had an agent this good"
We responded:
"Taylor, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nicole Billings-Turner’s Team—we are always here to help!"
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timothy greene

June 17, 2026

5  out of  5
rating by timothy greene
"I had a fantastic experience with Mrs.Willams she is a blessing to me."
We responded:
"Thank you for the 5-star review, timothy! Here on State Farm Agent Nicole Billings-Turner’s Team, we are proud to serve our community and appreciate your recognition. "