State Farm® Insurance Agent Nicole Billings-Turner

"Muy bueno ,lo recomiendo al 100%"

"I recently requested a home and car insurance quote from State Farm, and I was truly impressed by the outstanding service I received from Maria Tella. From start to finish, the process was smooth, efficient, and incredibly customer-friendly. The representative I spoke with was knowledgeable, patient, and took the time to explain all my options in detail. She made sure I understood the coverage, discounts, and potential savings available to me. What stood out the most was their willingness to tailor the policy to my specific needs rather than just offering a one-size-fits-all approach."

"Jennifer was amazing and helped me through the entire process and helped me save $500 from my previous insurance company!!"

"Jade helped answer my questions. She solved my problem"

"Great customer service really fun to talk to"

"Maria has been very helpful in assisting me on behalf of my account. Thanks.."

"Irlanda was very helpful and was able to get me a great rate"

"Jade Sessom, was a delight to work with. She was very knowledgeable and adequate om the nformation she presented. I enjoyed working with her and will be working with her."

"MARIA IS A Exelent customer services 🙏🏼"

"I am extremely disappointed with the lack of responsiveness and professionalism from Nicole Turner. I first provided the necessary documentation on September 25, 2023, confirming my roof was fully updated as required by my insurance policy. Despite multiple follow-ups, my policy’s declaration page still incorrectly states that the last update was in 2016. I emailed Nicole on February 28, 2024, and after receiving no response from her or her staff. I called her office requesting a callback from one of her staff, and I was told that I should receive a call from Nicole or their manager within 3 days. Today is March 13, and I have yet to receive any response. This level of disregard for a policyholder is unacceptable. Not only am I dealing with property damages, but I also have to chase this office just to ensure my policy reflects accurate information. The claim agent mentioned they have reached out multiple times with no response from Nicole’s office. This raises serious concerns about whether my policy is being handled fairly and accurately. To be clear, I am not asking for a favor—I am requesting the service that I pay for to be available when I need it. Meanwhile, my insurance premium has gone up, but the service and professionalism have hit rock bottom. I expect an immediate resolution. If you value clear communication, responsiveness, and proper handling of your policy, I strongly recommend looking elsewhere for your insurance needs."

"Chageira is very helpful the next time i have another car i make her my new agent."