State Farm® Insurance Agent Nicole Billings-Turner

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Alberto Rodriguez

September 15, 2023

5 out of 5

"(Translated by Google) Very good service (Original) Muy buen servicio"

tina whitemon

September 15, 2023

5 out of 5

"Sol was very helpful and nice. She answered all of my questions and addressed all of my concerns."

ozzy

September 13, 2023

5 out of 5

"Never heard of so much patience till I spoke to Maria, thank you so much!"

MIke Wyatt

September 13, 2023

5 out of 5

"Jennifer was outstanding in helping us get a discount!"

Mayra Curiel

September 12, 2023

5 out of 5

"It’s always a pleasure to speak to the ladies at the office… Irlanda, Maria and Sol thank you so much for all of your patience and always getting back to me ASAP. Truly the best!"

Mj de los Ángeles Montero

September 11, 2023

5 out of 5

"(Translated by Google) Ireland took great care of me, explaining everything I needed. He treats me very well. And he was very kind. (Original) Irlanda me atendió super bien, se encargo de explicarme todo lo necesario. Me trato muy bien. Y fue muy amable."

Earnest Ridley

September 9, 2023

5 out of 5

"Very knowledgeable and easy to work with"

Lee Mitchell

September 7, 2023

5 out of 5

"Maria was so friendly and professional. She provided great customer service.!"

Jonathan Colon

September 7, 2023

5 out of 5

"Great experience I highly recommend"

Cindy Underwoods

September 7, 2023

5 out of 5

"I am blown away by how amazing Jennifer is feel like part of the State Farm family. She is so friendly and always gave me her time , helped me understand. And she always informed me of all my options. Jennifer is more the an my insurance person she is a friend. For me she gets a 100% for customer service. Call her at Nicole Billings - Turner StateFarm ."

Benjamin Clark

September 6, 2023

5 out of 5

"Maria is wonderful to work with. She is attentive and very knowledgeable. Her customer service skills are excellent."

alejandra martinez

September 5, 2023

5 out of 5

"(Translated by Google) Excellent service. They are always willing to help you (Original) Excelente servicio. Siempre están dispuestos a ayudarte"

Vontrese Toler

September 5, 2023

5 out of 5

"Sol was very polite and patient. Good customer service and explains insurance very well."

maricela marrugo

September 1, 2023

5 out of 5

"Excelente y eficaz servició. Por mas empleados Asi. (Translated by Google) Excellent and efficient service. For more employees like this."

Matori Williams

September 1, 2023

5 out of 5

"Irlanda was very professional and knowledgeable. Thank you for your assistance, you were great!"

guillermo carrasquel

September 1, 2023

5 out of 5

"incredible service"

jose rivera

August 31, 2023

5 out of 5

"Very nice and professional Very helpful . took care of my insurance needs"

Stephaniee grandison

August 31, 2023

5 out of 5

"Wonder customer service. Had no problems answering all my questions."

Laura Moreno

August 31, 2023

5 out of 5

"Edit— Thank you Nicole for working with me and helping me fix all the chaos that has been my policy. I appreciate you staying in communication with me and even giving me your personal number just in case I needed to get in contact with you. Your professionalism is a prime example of why your owner of your firm and why people speak highly of you. You are an amazing person and a great business woman. There were still issues with my policy but you definitely went above and beyond to help me figure out what and why things were going on and also helped me resolve it. Again, I appreciate your utmost effort to work with me and help me keep my policy in tact. This type of professionalism and communication was all I wanted from the beginning. I pray it remains this way and that we stay in contact good or bad. Thanks so much again and you rock. ***** Jennifer Kalunga is most unprofessional. The communication is excruciatingly bad because it doesn’t exist. Underwriting is understaffed and takes multiple weeks just to fix a simple problem. This office just cancels your policy if you start complaining to them and actually have problems that you need them to fix. do not get auto and home insurance from them. They quote you on number and then charge you more than what they quoted you even if you show them the quote, they do not care because they will charge you what they want anyway."

Deven Crane

August 30, 2023

5 out of 5

"Maria and the entire office are always so very cordial and nice to me when we speak. They call me every year on my birthday - very nice."

PeedyQ YTF

August 28, 2023

5 out of 5

"Great customer service, very frendly staff."

Evelyn Arroyo

August 25, 2023

5 out of 5

"Great service"

s c

August 25, 2023

5 out of 5

"Excellent service"

Tamica Lane

August 25, 2023

5 out of 5

"She needs a raise. Mrs. Turner really goes the extra mile. Her professionalism is outstanding. Thank you"

Saundra Ramsey

August 24, 2023

5 out of 5

"She is very nice and efficient. Always willing to help you save money."

What our customers say about us...

Alberto Rodriguez

September 15, 2023

5 out of 5

"(Translated by Google) Very good service (Original) Muy buen servicio"

tina whitemon

September 15, 2023

5 out of 5

"Sol was very helpful and nice. She answered all of my questions and addressed all of my concerns."

ozzy

September 13, 2023

5 out of 5

"Never heard of so much patience till I spoke to Maria, thank you so much!"

MIke Wyatt

September 13, 2023

5 out of 5

"Jennifer was outstanding in helping us get a discount!"

Mayra Curiel

September 12, 2023

5 out of 5

"It’s always a pleasure to speak to the ladies at the office… Irlanda, Maria and Sol thank you so much for all of your patience and always getting back to me ASAP. Truly the best!"

Mj de los Ángeles Montero

September 11, 2023

5 out of 5

"(Translated by Google) Ireland took great care of me, explaining everything I needed. He treats me very well. And he was very kind. (Original) Irlanda me atendió super bien, se encargo de explicarme todo lo necesario. Me trato muy bien. Y fue muy amable."

Earnest Ridley

September 9, 2023

5 out of 5

"Very knowledgeable and easy to work with"

Lee Mitchell

September 7, 2023

5 out of 5

"Maria was so friendly and professional. She provided great customer service.!"

Jonathan Colon

September 7, 2023

5 out of 5

"Great experience I highly recommend"

Cindy Underwoods

September 7, 2023

5 out of 5

"I am blown away by how amazing Jennifer is feel like part of the State Farm family. She is so friendly and always gave me her time , helped me understand. And she always informed me of all my options. Jennifer is more the an my insurance person she is a friend. For me she gets a 100% for customer service. Call her at Nicole Billings - Turner StateFarm ."

Benjamin Clark

September 6, 2023

5 out of 5

"Maria is wonderful to work with. She is attentive and very knowledgeable. Her customer service skills are excellent."

alejandra martinez

September 5, 2023

5 out of 5

"(Translated by Google) Excellent service. They are always willing to help you (Original) Excelente servicio. Siempre están dispuestos a ayudarte"

Vontrese Toler

September 5, 2023

5 out of 5

"Sol was very polite and patient. Good customer service and explains insurance very well."

maricela marrugo

September 1, 2023

5 out of 5

"Excelente y eficaz servició. Por mas empleados Asi. (Translated by Google) Excellent and efficient service. For more employees like this."

Matori Williams

September 1, 2023

5 out of 5

"Irlanda was very professional and knowledgeable. Thank you for your assistance, you were great!"

guillermo carrasquel

September 1, 2023

5 out of 5

"incredible service"

jose rivera

August 31, 2023

5 out of 5

"Very nice and professional Very helpful . took care of my insurance needs"

Stephaniee grandison

August 31, 2023

5 out of 5

"Wonder customer service. Had no problems answering all my questions."

Laura Moreno

August 31, 2023

5 out of 5

"Edit— Thank you Nicole for working with me and helping me fix all the chaos that has been my policy. I appreciate you staying in communication with me and even giving me your personal number just in case I needed to get in contact with you. Your professionalism is a prime example of why your owner of your firm and why people speak highly of you. You are an amazing person and a great business woman. There were still issues with my policy but you definitely went above and beyond to help me figure out what and why things were going on and also helped me resolve it. Again, I appreciate your utmost effort to work with me and help me keep my policy in tact. This type of professionalism and communication was all I wanted from the beginning. I pray it remains this way and that we stay in contact good or bad. Thanks so much again and you rock. ***** Jennifer Kalunga is most unprofessional. The communication is excruciatingly bad because it doesn’t exist. Underwriting is understaffed and takes multiple weeks just to fix a simple problem. This office just cancels your policy if you start complaining to them and actually have problems that you need them to fix. do not get auto and home insurance from them. They quote you on number and then charge you more than what they quoted you even if you show them the quote, they do not care because they will charge you what they want anyway."

Deven Crane

August 30, 2023

5 out of 5

"Maria and the entire office are always so very cordial and nice to me when we speak. They call me every year on my birthday - very nice."

PeedyQ YTF

August 28, 2023

5 out of 5

"Great customer service, very frendly staff."

Evelyn Arroyo

August 25, 2023

5 out of 5

"Great service"

s c

August 25, 2023

5 out of 5

"Excellent service"

Tamica Lane

August 25, 2023

5 out of 5

"She needs a raise. Mrs. Turner really goes the extra mile. Her professionalism is outstanding. Thank you"

Saundra Ramsey

August 24, 2023

5 out of 5

"She is very nice and efficient. Always willing to help you save money."