
State Farm® Insurance Agent Nicole Billings-Turner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jazmin Ibarra
March 14, 2025
"I wanted to thank Maria for The amazing customer service!"
Timber Gaither
March 14, 2025
"Great customer service and really fun to talk to! She was very helpful and got things done quickly."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shana Bennett
March 14, 2025
"Jade Sessom, was a delight to work with. She was very knowledgeable and adequate om the nformation she presented. I enjoyed working with her and will be working with her."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kathya Ramírez
March 14, 2025
"Excelente servicio.muy recomendado."
"¡Gracias por revisar nuestra oficina de State Farm! Estamos encantados de saber que ha tenido una experiencia positiva con nosotros; ¡Su satisfacción es nuestra máxima prioridad! Esperamos seguir respaldando sus necesidades de seguro."
holiver garcia
March 13, 2025
"MARIA IS A Exelent customer services 🙏🏼"
"Thank you Holiver! We really appreciate your kind review of our insurance agency! "
Willian Prado
March 13, 2025
"I am extremely disappointed with the lack of responsiveness and professionalism from Nicole Turner. I first provided the necessary documentation on September 25, 2023, confirming my roof was fully updated as required by my insurance policy. Despite multiple follow-ups, my policy’s declaration page still incorrectly states that the last update was in 2016. I emailed Nicole on February 28, 2024, and after receiving no response from her or her staff. I called her office requesting a callback from one of her staff, and I was told that I should receive a call from Nicole or their manager within 3 days. Today is March 13, and I have yet to receive any response. This level of disregard for a policyholder is unacceptable. Not only am I dealing with property damages, but I also have to chase this office just to ensure my policy reflects accurate information. The claim agent mentioned they have reached out multiple times with no response from Nicole’s office. This raises serious concerns about whether my policy is being handled fairly and accurately. To be clear, I am not asking for a favor—I am requesting the service that I pay for to be available when I need it. Meanwhile, my insurance premium has gone up, but the service and professionalism have hit rock bottom. I expect an immediate resolution. If you value clear communication, responsiveness, and proper handling of your policy, I strongly recommend looking elsewhere for your insurance needs."
William Reyes
March 12, 2025
"Irlanda fue servicial"
"Thank you William for Your 5 star review of our insurance agency! "
Mj de los Ángeles Montero
March 11, 2025
"Irlanda me atendió super bien, se encargo de explicarme todo lo necesario. Me trato muy bien. Y fue muy amable."
"Muchas Gracias "
Jorge V
March 11, 2025
"Very good service well explain everything"
"We really appreciate your kind review of our insurance agency! "
Len Burleson
March 11, 2025
"Friendly and Helpful!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bernard Samonte
March 10, 2025
"Chageira is very helpful the next time i have another car i make her my new agent."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Camille Price
March 6, 2025
"Spoke with Jade 😊"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
kenneth
March 6, 2025
"maría is very helpful and very nice and has good customer service"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bee N Sole
March 5, 2025
"If I could give 10 stars I would!! Jade was amazing and very knowledgeable. Solved my issue within minutes and quoted me a great deal… from now only I only want assistance from Mrs. Jade!!!! She deserves a raise!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
MARTHA MARTINEZ
March 5, 2025
"She always answers all my questions and understands any doubts I have. She is the best"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Margaux McClendon
March 4, 2025
"Been a customer with this team for a very long time and they never miss. Linda has been exceptional in every area assisting me with house and car questions or concerns. She always goes above and beyond to reassure that I fully understand everything and there’s no grey area. Her patience and prompt responses always keep me at ease. I truly enjoy working with her and definitely recommend her to service your State Farm needs. :)"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Matthew Lescota
March 3, 2025
"Jennifer worked with me to get the best deal given my circumstances and help me continue with State Farm!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Oriyana Holmes
February 28, 2025
"Irlanda was the best she made the process so easy"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Leela M Reazor
February 27, 2025
"I’ve had nothing but great experiences with State Farm super easy to deal with. I’ve always gotten an immense amount of patience from every agent. I’ve talked to with them, which helps a lot because sometimes car insurance policies can be extremely frustrating to deal with as well as confusing. Chageira was super helpful today with getting my auto policy reactivated, she had patience with me and I really appreciate the time that she gave to make sure we got everything worked out CORRECTLY. Thank you!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Angela
February 27, 2025
"I’ve been with this insurance company for awhile in the beginning it was good . During my experience with being with them for a while the customer service started to change over the years. The rates kept fluctuating up and down and never stayed the same so that’s why the situation happened the way it happened. The agent Maria told me since I’ve found a cheaper quote you need to go with them, never tried to help me to figure it out with me, laughing at the state that I was in. Maria never helped the situation, kept cutting me off while I was talking. So if you all decided to pick State Farm, do not pick this location go to another location area. I’ve been with State Farm with this location since 2021 and had nothing but problems. They never tried to even help the situation, kept messing up my policy during the years never again!!!"
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Leah Aban
February 26, 2025
"The customer service was amazing and it was a pleasure to have Maria’s help!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jennifer Gonzales
February 26, 2025
"Worked with Irlanda, great service and guided me through with the help I needed. Great to see good customer service"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Matthew
February 26, 2025
"Irlanda was super informative and friendly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mary Kay Buschman
February 25, 2025
"Jennifer was very helpful. She was knowledgeable on all of my numerous insurance questions. She had a very professional demeanor. I would hope that anyone I have contact with in the future is as caring and pleasant to deal with."
"Thanks Mary Kay for writing this review to celebrate Sol! She really knows her stuff and so happy she was able to help! Thank you for letting us serve you :)!"
janet delgado
February 24, 2025
"Great customer service!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"